“Amazon Employees Also Had Access”
“Amazon Employees also had Access to Alexa users Location.” The team that has to listen to recordings from Alexa users also appears to have access to the location of these people, according to reports on Wednesday based on conversations with Amazon employees.
Earlier this month, Amazon employees had to listen to thousands of recordings from Alexa users to improve the service.
Amazon then emphasised that the employees did not have access to the identity or location of the people they listened to,
but that seems to be the case now.
Five employees of the team who have to listen to the recordings say they get to see the coordinates of the location where the record was made.
It makes it simple to find out via Google Maps where the recordings were made.
There are no signs that Amazon employees attempted to visit the address of Alexa users.
Amazon stated in a response that “access to internal programs is strictly controlled,
and that employees can only access certain data if it is needed to improve Amazon’s services.”
Employees listen to pronunciation
Amazon employees listen to the recordings of Alexa to improve the service.
For example, they look at how people pronounce certain words.
These recordings are then assigned to the precise words by the employees in the system.
That way, this smart assistant needs to become better at recognising words.
When the way of working became known earlier this month,
Amazon emphasised that the company is taking great care in this.
Users’ data is treated “very confidentially,” according to Amazon.