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    • UK Court Awards HPE £700m in Damages After Autonomy Deal

      UK Court Awards HPE £700m in Damages After Autonomy Deal

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    • Labour Faces Internal Revolt Over Welfare Bill Vote

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    • MMA Fighter Conor McGregor Charged With Sexual Assault in Miami

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      Swedish Insurer Pulls Out of Tesla Over Labour Rights Conflict

      2nd April 2025
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    • European Commission on Trump Criticism: Ukraine is a Democracy

      European Commission on Trump Criticism: Ukraine is a Democracy

      20th February 2025
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      18th December 2024
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      13th February 2023
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      2nd February 2023
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    • Eurozone Inflation Rises Slightly Less Than Expected

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      17th January 2023
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      23rd January 2020
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    • Lebanese Hezbollah Calls for Revenge on the US

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      30th December 2019
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    • Pope Francis Speaks Urbi and Orbi and Calls for Guaranteeing Safety in the Middle East

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      25th December 2019
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    • Five of Eleven Death Sentences after Journalist Khashoggi Murder

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      23rd December 2019
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    • Indian Rape Victim Who was Set On Fire has Now Died

      Indian Rape Victim Who was Set On Fire has Now Died

      7th December 2019
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    • Barnier

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    • Juncker Gives Johnson The Last Brexit Plan A Chance

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    • Cristiano News

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      26th September 2019
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  • Technology
    • ChatGPT Reportedly Gets Parental Controls After Boy's Death

      ChatGPT Reportedly Gets Parental Controls After Boy's Death

      28th August 2025
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    • Apple Considers Price Increase for New iPhones

      Apple Considers Price Increase for New iPhones

      12th May 2025
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    • Boeing Reduces Losses and Delivers Significantly More Aircraft

      Boeing Reduces Losses and Delivers Significantly More Aircraft

      23rd April 2025
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    • US May or May Not Exclude Smartphones and Computers from Tariffs

      US May or May Not Exclude Smartphones and Computers from Tariffs

      14th April 2025
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    • Threads and Instagram Users are Getting Posts About Politics Again

      Threads and Instagram Users are Getting Posts About Politics Again

      10th January 2025
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    • Apple is Working on a Doorbell With Facial Recognition

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      24th December 2024
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    • AI Predicts Much Faster Warming Than Previously Thought

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      12th December 2024
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      29th October 2024
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  • Business
    • UK Court Awards HPE £700m in Damages After Autonomy Deal

      UK Court Awards HPE £700m in Damages After Autonomy Deal

      24th July 2025
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    • UK Court Awards HPE £700m in Damages After Autonomy Deal

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      16th July 2025
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    • Why Sealey B2B Is Essential for Garage Owners

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      16th July 2025
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    • Oil Price Rises Further Due to Ongoing Conflict Between Israel and Iran

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      16th June 2025
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    • Apple Considers Price Increase for New iPhones

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      12th May 2025
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    • Boeing Reduces Losses and Delivers Significantly More Aircraft

      Boeing Reduces Losses and Delivers Significantly More Aircraft

      23rd April 2025
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    • Stock Market Antics Earn Musk $36 Billion and Zuckerberg Almost $26 Billion

      Stock Market Antics Earn Musk $36 Billion and Zuckerberg Almost $26 Billion

      10th April 2025
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    • Swedish Insurer Pulls Out of Tesla Over Labour Rights Conflict

      Swedish Insurer Pulls Out of Tesla Over Labour Rights Conflict

      2nd April 2025
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    • Aircraft Manufacturer Boeing Falls on Wall Street After Crash in South Korea

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    • MotoGP Driver Bagnaia Apologizes for Drunk Driving

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      6th July 2022
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      10th August 2021
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    • Japan Extends Corona Emergency Around Tokyo

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      30th July 2021
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Business
Home›Business›Small Businesses Need to Invest More in Tech Upgrades— Here’s Why

Small Businesses Need to Invest More in Tech Upgrades— Here’s Why

By James Anderson
29th November 2022
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Small Businesses Need to Invest More in Tech Upgrades— Here’s Why

As the world continues to rely on digital solutions, small businesses must align themselves with this transformation by upgrading their technology. Most business owners are unwilling to adopt new technologies, however, clinging to old systems and ways of working due to the effort it takes to make this giant leap. On top of training and infrastructure costs, the resistance is rooted in the failure to realise the value new tech adds to business operations, revenue, and overall customer satisfaction. This article will guide you through investing in essential technological upgrades for your small business.


Backing up business data


Data is one of your most valuable assets in the age of digital transformation. With the risk of data error and loss in manual/paper-based processes, upgrading your cloud computing services can streamline and redefine the way you do business. Having your data uploaded to the cloud allows you and the rest of your staff to access, edit, and use organisational files whenever and wherever you need them.

Most cloud-based platforms already offer sizable storage space for free, so your upgrades can include increased functionalities like device diversity, access management, and data recovery. Integrating the cloud into your business can further inform your business strategy, as you can review past performance and analytics.


Preventing cyber attacks and threats


Some owners overlook cybersecurity due to the misbelief that it only affects large-scale corporations and organisations. But a report on cybersecurity threats faced by businesses reveals that about 43% of cyber-attacks target small businesses, with only 14% of these businesses equipped to address their vulnerabilities. Additionally, the Federation of Small Businesses says those in the North West, South East, and West Midlands areas report the highest incidences of cybercrime.

The scale of cyber dangers can range from phishing attempts to steal login credentials and sensitive data, to malware that compromises access to the entire data framework. To prevent the devastating effects on your software, hardware, and brand reputation, invest in automated monitoring systems that track successful and thwarted attacks while generating real-time alerts to all parties involved.


Maximising payment security and success


Upgrading your payment solutions simplifies your transaction process, thus retaining existing customers and attracting new ones. A UK shopper survey found that 57% of consumers are frustrated with long checkout lines. In addition to a countertop machine, you can invest in a portable card reader so your customers can pay anywhere on the premises without having to queue up. These machines accept debit, credit, and contactless payments, providing consumers with a wide range of payment options while ensuring safety and security.

The benefits also extend to the business side, as this is a user-friendly setup requiring no additional installation costs. Since cash flow management can also be tedious, you can leverage the built-in processing of sales, refunds, cashbacks, and tips as one of the card reader’s key features.


Enhancing customer service and experience


Any business owner looks forward to growing and scaling their business, and upgrading existing software can help in this endeavour. Customer relationship management (CRM) platforms were first targeted at large enterprises. But small companies can also make better use of their limited human and financial resources through these services’ ability to streamline workflows for negotiating deals, marketing on various platforms, contacting customers, and interpreting consumer data.

If all of these sound daunting, the good news is that you can get practical specialised government assistance when choosing the right digital technologies. The Help to Grow: Digital scheme was launched in 2022, helping small businesses boost their sales and productivity through software and tech support. Eligible enterprises can expand their digital literacy and skills and get financial discounts on new software, all towards fully harnessing the power of the digital revolution.

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